1. Introduction
At Innolance Inc. (“Innolance,” “we,” “our,” or “us”), our mission is simple: Solving business problems that slow our customers down.
We exist to empower organizations by helping them move faster, operate smarter, and focus on what truly matters. Everything we do — including how we handle your personal information — is rooted in our commitment to your success and well-being.
As a company grounded in customer-centric values, we understand that building great solutions also means earning and maintaining your trust. That’s why we are committed to safeguarding your personal information and handling it responsibly.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with our website or services. By using our site, submitting information, or engaging with us, you agree to the terms described herein.
2. Information We Collect
We may collect the following personal information from you:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Message or inquiry details
We do not knowingly collect sensitive personal data such as health or financial information.
3. How We Use Your Information
We may use your information to:
- Respond to your inquiries and provide customer support
- Communicate with you about our products and services
- Improve our website, content, and service delivery
- Comply with legal obligations
4. Marketing Communications
By submitting your contact information, you consent to receiving communications from Innolance regarding our services, announcements, or promotions.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly at info@innolance.com.
You may also contact us at:
Email: info@innolance.com
Phone: 571-999-6968
Address: 585 Grove St. STE #145, Herndon, VA 20170
5. Legal Basis for Processing (CCPA & CASL)
We process your data based on:
- Your explicit consent
- Our legitimate interest in running and improving our business
- Our obligation to comply with legal and regulatory requirements
This applies to individuals covered under the California Consumer Privacy Act (CCPA) and Canada’s Anti-Spam Legislation (CASL).
6. Your Privacy Rights
For California Residents (CCPA):
- Know what personal information we collect about you
- Request access to or deletion of your personal information
- Opt out of the sale of personal information (Note: we do not sell your data)
- Not be discriminated against for exercising your privacy rights
For Canadian Residents (CASL):
- Withdraw your consent at any time
- Request access to or correction of your personal data
To exercise these rights, contact us at info@innolance.com.
7. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information.
We may share your information only with:
- Trusted service providers under confidentiality agreements
- Legal authorities, if required by law or to protect our rights
8. Data Security
We take commercially reasonable technical and organizational measures to secure your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is entirely secure.
9. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Enhance user experience
- Analyze website traffic
- Provide relevant content and advertising (where applicable)
You can control cookie usage through your browser settings.
10. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable laws.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal obligations.
Your continued use of our website constitutes acceptance of any changes.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, or would like to exercise your rights, you may contact us at:
Email: info@innolance.com
Phone: 571-999-6968
Address: 585 Grove St. STE #145, Herndon, VA 20170