AUTONOMOUS MULTILINGUAL SELF-RESPONSE AND CALLING SERVICE BASED ON CUSTOM KNOWLEDGEBASE
This autonomous system leverages custom-built knowledgebases to provide seamless multilingual self-response and calling services. It is designed to handle customer inquiries, sales, and service calls automatically, with instant access to the company's knowledgebase, ensuring precise and contextually relevant responses. The AI-powered system mimics human agents through voice cloning technology, offering a natural, personalized experience across multiple languages.
Key Features:
- Multilingual Capability: Supports multiple languages for global customer interaction.
- Custom Knowledgebase: Pulls from a company’s internal documentation to provide accurate, real-time information in response to customer queries.
- Voice Cloning: Uses advanced AI to clone the voice of top sales or service agents, ensuring consistency and familiarity in customer interactions.
- Autonomous Calling: Handles outbound and inbound calls, allowing for follow-ups, queries, and service issues to be resolved without human intervention.
- Analytics and Monitoring: Provides detailed reports on call outcomes, response accuracy, and customer satisfaction, with the ability to review call recordings.
This system significantly enhances the efficiency of customer service and sales departments, reducing response times and improving overall customer satisfaction while maintaining the flexibility of multilingual and knowledge-driven operations.
Category:
DEVELOPMENT
Software:
WORDPRESS, FIGMA
Service:
DEVELOPMENT
Client:
EUNICE MILLS
Date: